Wednesday, December 23, 2009

Smile Therapy

Today is the last full day of work. We are open tomorrow for gift certificate sales only. There will be LOTS of Smile Therapy today.

There will be the slew of phone calls. People who want squeezed in today or tomorrow. Most of our appointments today were booked months ago and sorry, if we worked on Christmas Eve, your one hour appointment would take three hours due to all the interruptions of people calling and wanting us to write out gift certificates.

Then we will have the few people that will either no show us or call and cancel an hour before their appointment. Since we've been booked for months, we've been turning people away for months and then we end up with open slots.

Smile Therapy is what gets us through it all. It's either that or we will start drinking at work.

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